Information We Collect

When you engage with our educational programs, we gather different types of information to provide you with the best learning experience possible. This isn't about collecting data for the sake of it — everything we collect serves a purpose in delivering quality education.

Personal Information You Provide

• Your name, email address, and phone number when you enquire about our programs
• Educational background and professional experience during enrolment
• Payment information processed securely through our banking partners
• Communication preferences and feedback about our courses
• Assignment submissions and project work you complete during the program

Information Collected Automatically

Our website collects technical data about your visit. We use this to improve site performance and understand which content resonates with our audience. This includes your IP address, browser type, pages you visit, and how long you spend on different sections of our site.

How We Use Your Information

Your data helps us run effective educational programs and keep you informed about opportunities that might interest you. We're not in the business of selling information — we're here to teach operational budgeting.

Your Rights Under Australian Privacy Law

The Privacy Act 1988 gives you specific rights about your personal information. We respect these rights and make it straightforward for you to exercise them.

To exercise any of these rights, send an email to our privacy team at contact@dexaminova.com with "Privacy Request" in the subject line. We'll verify your identity and respond within the timeframes required by Australian law.

Data Storage and Security

We store your information on secure servers located in Australia. Our technical team uses industry-standard security measures including encryption, firewalls, and regular security audits to protect your data from unauthorised access.

All payment information is processed through PCI-DSS compliant payment gateways. We never store complete credit card details on our systems — that's handled by our payment partners who specialise in secure financial transactions.

Data Retention Periods

• Active student records: Maintained for the duration of your enrolment plus seven years for certification purposes
• Financial records: Kept for seven years as required by Australian tax law
• Marketing enquiries: Deleted after two years if no enrolment occurs
• Website analytics: Aggregated and anonymised after 26 months

Sharing Your Information

We don't sell or rent your personal information to anyone. However, we do share data with certain partners who help us deliver our educational services effectively.

Service Providers We Work With

Our learning management system provider hosts course materials and tracks your progress. Email service providers help us send course updates and program information. Payment processors handle financial transactions securely. These partners are contractually obligated to protect your data and can only use it for the specific purposes we've authorised.

Legal Disclosure

Sometimes we're legally required to share information with government agencies or law enforcement. This might happen if we receive a valid court order or need to comply with Australian tax regulations. We'll always verify the legitimacy of such requests before releasing any data.

Cookies and Tracking Technologies

Our website uses cookies to remember your preferences and understand how visitors use our site. Essential cookies keep the site functioning — things like maintaining your login session. Analytics cookies help us see which pages are most useful and where people get stuck in the enrolment process.

You can control cookies through your browser settings. Blocking all cookies might affect your ability to use certain features on our site, but you'll still be able to access most content and information about our programs.

Third-Party Links

Occasionally we link to external resources that complement our curriculum — budgeting tools, industry publications, or professional associations. Once you click those links, you're leaving our site and this privacy policy no longer applies. We recommend reviewing the privacy policies of any external sites you visit.

Changes to This Policy

We review and update this privacy policy annually, or whenever there are significant changes to how we handle data. When we make changes, we'll update the date at the top of this page and notify enrolled students via email if the changes affect how we use their information.

Major changes will be communicated at least 30 days before they take effect, giving you time to review and decide if you want to continue using our services under the new terms.

Children's Privacy

Our programs are designed for adults seeking professional development in operational budgeting. We don't knowingly collect information from anyone under 18 years of age. If you're under 18 and interested in our courses, please have a parent or guardian contact us on your behalf.